By booking a trip with Azmy Adventure, you acknowledge and agree to the following terms and conditions:

1. Booking and Payments

• A minimum deposit is required to confirm your booking.

• To confirm a reservation, all customers are required to make a 30% non-refundable deposit.

• We offer four convenient payment methods: WISE, PayPal, Debit/Credit Card, or Bank Transfer.

• The remaining balance must be settled in full cash during check-in at the meeting point before departure.

2. Cancellation Policy

• While the deposit is non-refundable for any cancellation, customers are allowed to reschedule their departure date.
• Cancellation made before departure or no-show: 100% of the total payment is non-refundable.

3. Independent Arrangements and Liabilities

• Azmy Adventure is not responsible for independently arranged flight tickets, accommodation, vehicle rentals, or boat tickets.

• We cannot be held accountable for any delays—regardless of the cause—that may result in passengers missing their flights or subsequent travel plans from Lombok or Flores.

• We assume no liability for the loss, theft, or damage of personal property, though we will do our utmost to assist you should such incidents occur.

4. Trip Nature and Social Commitment

• We advertise our trip as an adventurous backpacking experience and do not promote our services as a luxury cruise.

• Our facilities are designed for cost-effective, backpacker-friendly travel, including shared deck or private fan-cabin options.

5. Safety and Trip Modifications

• The itinerary may change due to weather conditions, sea conditions, government regulations, port authority instructions, or other unforeseen circumstances.

• The tour operator reserves the right to modify the itinerary for the safety and comfort of all guests.

6. Participant Responsibility and Risks

• Activities such as hiking and swimming in the ocean can be physically and mentally demanding and carry inherent risks, including injury or property loss.

• Participants acknowledge these risks—including those arising from terrain, weather, or equipment—and take full responsibility for their own physical and mental well-being.

• It is the participant’s responsibility to consider their own health conditions (allergies, chronic diseases, or injuries) and take necessary precautions throughout the journey.

7. Weather & Force Majeure.

• We are not responsible for cancellations or delays caused by natural disasters, extreme weather, pandemics, strikes, government restrictions, or any events beyond our control.

8. Health & Fitness

• Participants should be in good physical condition.
• Guests must inform us of any medical conditions, allergies, disabilities, or dietary requirements before departure.
• We reserve the right to refuse participation if a guest’s condition may endanger themselves or others.

9. Travel Insurance

• Travel insurance is highly recommended.
  Guests are responsible for arranging their own insurance covering medical expenses, accidents, trip cancellation, personal belongings, and emergency evacuation.

10. Personal Belongings

• Guests are responsible for their personal belongings during the trip.
• The company is not liable for loss, theft, or damage to personal property.

11. Safety

• Guests must follow all instructions given by the tour guide, boat crew, and local authorities.
• Life jackets must be worn whenever instructed.
  Any unsafe behavior may result in removal from the tour without refund.

12. Komodo National Park Fees

• Entrance fees to Komodo National Park and other government charges may change without prior notice.
• Any increase imposed by the authorities must be paid by the guest.

13. Photography & Media

• Photos and videos taken during the trip may be used for promotional purposes unless the guest requests otherwise in writing before the tour.

14, Responsibility

• We act only as an agent for transportation providers, accommodation, and other service suppliers.
• We are not liable for injury, illness, loss, delays, or additional expenses caused by third-party service providers or circumstances beyond our reasonable control.

15. Agreement

• By making a booking and participating in the Komodo Trip – 4 Days 3 Nights, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.