Terms & Conditions — Azmy Adventure
By booking a trip with Azmy Adventure, you acknowledge and agree to the following terms and conditions:
1. Pricing and Payments
Our trip prices are fixed and non-negotiable.
To confirm a reservation, all customers are required to make a 30% non-refundable deposit.
While the deposit is non-refundable for any cancellation, customers are allowed to reschedule their departure date.
We offer four convenient payment methods: WISE, PayPal, Debit/Credit Card, or Bank Transfer.
The remaining balance must be settled in full cash during check-in at the meeting point before departure.
2. Independent Arrangements and Liabilities
Azmy Adventure is not responsible for independently arranged flight tickets, accommodation, vehicle rentals, or boat tickets.
We cannot be held accountable for any delays—regardless of the cause—that may result in passengers missing their flights or subsequent travel plans from Lombok or Flores.
We assume no liability for the loss, theft, or damage of personal property, though we will do our utmost to assist you should such incidents occur.
3. Trip Nature and Social Commitment
We advertise our trip as an adventurous backpacking experience and do not promote our services as a luxury cruise.
Our facilities are designed for cost-effective, backpacker-friendly travel, including shared deck or private fan-cabin options.
As a profit-based company, we remain committed to supporting local communities by providing fair wages and collaborating with local partners, crews, and markets.
4. Safety and Trip Modifications
The safety of our customers and crew is our utmost priority. We reserve the right to cancel or modify the trip itinerary if deemed necessary for the well-being of everyone on board.
Routes and destinations may change without prior notice due to weather conditions, ocean circumstances, or potential safety hazards.
In the event of a cancellation by Azmy Adventure, we will prioritize rescheduling. If rescheduling is not possible, customers who booked directly with us will receive a full refund.
5. Participant Responsibility and Risks
Activities such as hiking and swimming in the ocean can be physically and mentally demanding and carry inherent risks, including injury or property loss.
Participants acknowledge these risks—including those arising from terrain, weather, or equipment—and take full responsibility for their own physical and mental well-being.
It is the participant’s responsibility to consider their own health conditions (allergies, chronic diseases, or injuries) and take necessary precautions throughout the journey.
Real stories from travelers who joined our Lombok Komodo trip and sailed beyond the ordinary
EXCELLENT Based on 93 reviews Posted on KP JVerified Great experience We had a very good experience! Roul and Tamy and Aldianyah made sure we had a great time. Food was great, they kept the boat clean and made us feel at home. 10/10!!!Posted on Parker HVerified Overall good😎🪸 Tour was great overall. The first couple days were pretty chill — mostly just boating around — but once things kicked off, it was amazing. The one downside is the whale shark stop. They get fed there, which is super unethical. I really wish we could’ve seen them in the wild, the way they’re meant to be. Feeding them keeps them from migrating and can mess with their mating and overall wellbeing.But the Komodo part of the tour? Unreal. Pink Beach was stunning, we saw deer roaming around, and the baby sharks were honestly the cutest thing ever. Bring sunscreen and bring patience — you’ll need both.Huge shoutout to our guide, Roul. That’s my guy. Five stars for him and the whole crew. They absolutely made the trip. Only thing I wish is that some of the other guests were more mindful about not touching the coral.Food was solid, though the breakfast could use a little upgrade. Other than that, incredible experience.Posted on Avi AVerified Very cute, and matches the price A very basic boat, but the crew was really sweet. We slept in the private room — they promised air-conditioning, which of course didn’t exist. It was pretty clear that in this matter everyone there was not really honest, so you should pay close attention before booking.The conditions aren’t the highest, but the experience is absolutely worth itPosted on candice LVerified Une croisière inoubliable I spent 4 magical days on board with my friends, surrounded by an amazing crew and breathtaking scenery! Everything was perfect : the boat, the food, the activities, and especially the atmosphere.A huge thank you to Roul Al Varo for his positivity, kindness, and passion, he truly made all the difference. You can tell he loves what he does and genuinely wants everyone to have a special experience.I’m leaving with so many wonderful memories and only one wish: to come back!Merci à toute l’équipe d’Azmi Adventure pour cette belle aventure 💙🌊⛵Posted on Fleur DVerified Best experience The cruise was the most amazing experience. The staff is perfect and the boat is great.We had the best time of our lives; looking forward to come back Thank you again The French teamPosted on YoannVerified Best Birthday of my Life ✌🏻 Meilleur anniversaire de toute ma vie . J’ai eu la chance de partager cela avec des gens extraordinaires. Nous avons vu beaucoup de choses magnifiques dont la pink beach et les requins baleines ! Merci Suny, le meilleur des crocodiles mens ;)Posted on Demercastel EVerified Perfect Cruise in paradise world Thanks for this moment, suny a captain is a boss of the world. Its my favorite moment on my life. We met amazing peoples, very sweet and kind. I recommend if you want to see paradise.Terima Kasih 🙏🧡Posted on PeterVerified Recommendable tour It was a great experience with a lot of spots to see. We saw see turtles, baby sharks, different fish and of course they Komodo Dragon.Roul and Akbar aswell as the other crew are super cool and I enjoyed the time on deck with them.The food was plenty (maybe because we were only five guests), tasty and very healthy.Unfortunately the AC in the cabins wasn't working so we slept in the more ventilated cabins.Other than that I had a great experience.Posted on renee pVerified Great tour! Had everything we hoped for!! Just got back from an amazing trip. We saw so many cool things: sharks, turtles, mantra’s, dolphins and of course komodo dragons! The boot was great, it was not fancy but it had everything you needed! The food was amazing, the sunsets stunning and the views unforgettable. But essentially the guides: Roul and Akbar made our tour! Big thank you for this great experience :)!!Posted on Shannon GVerified STRANGERS BECAME FAMILY This 4d/3n trip was the absolute highlight of my time in Bali! Roul was more than just our guide he became a friend, such great energy from him and the crew. Memories of lifetime were made. As a solo traveler this was an amazing experience everyone became a family by the end. Amazing food, amazing service, couldn’t recommend this trip more. Please note this is a budget friendly tour, I love that they offer such an accessible experience and I love how adventurous it all felt. If you are debating, just book it already!