Frequently Asked Questions
Planning your Komodo adventure? Find answers to the most common questions about our Lombok to Flores boat trips, bookings, accommodation, and more.
Choose your preferred trip and departure date, then complete our online booking form. Our team will review your request and contact you with availability, payment instructions, and booking confirmation.
Cancellations made 14 days or more before departure receive a full refund minus a small administration fee. Cancellations within 7–13 days receive a 50% refund. Cancellations within 6 days of departure are non-refundable. Please contact our team for assistance with rescheduling requests.
We recommend bringing swimwear, comfortable clothing, sunscreen, sunglasses, a hat, sandals, a reusable water bottle, personal medication, and a camera. A small backpack and waterproof bag are also useful during island activities.
Group sizes depend on the boat, departure date, and available accommodation. We offer Private Cabins for two guests and shared Deck Class accommodation. Contact our team for information about your preferred departure.
Our Komodo boat trips are suitable for many first-time travelers. Activities include snorkeling, swimming, island exploration, and guided trekking. Some activities require basic physical fitness or swimming ability. Please inform our team about any special requirements before booking.
Payment instructions will be provided by our reservation team after your booking request has been reviewed. Bank transfer is available. Please contact us to confirm other available payment methods. A deposit may be required to secure your reservation.
Yes! Private and customized trips can be arranged upon request, subject to availability. Share your preferred travel dates, group size, and destinations. Our team will help you explore suitable options for your adventure.
Guest safety is our priority. Boat routes and activities may change depending on weather conditions, sea conditions, and local regulations. If conditions are unsafe, our team will provide updates and explain the available options.
Still Have Questions?
Our friendly team is here to help you plan an unforgettable Komodo adventure. Contact us directly for more information.
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